scater78 Casino & Sportsbook Data Care

This page describes what we collect when you use scater78 and how we keep that data protected. We take your privacy seriously and comply with applicable data-protection law in the jurisdictions where we operate. Our scater78 platform collects personal information only to the extent necessary to deliver our services—sports betting, live-casino tables, slot games, and account management.

We understand that users across Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions trust us with sensitive information: email addresses, identity documents, payment details tied to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. This policy sets out how we collect, use, and safeguard that information. If you have questions about your data or wish to exercise your rights, contact our support team via the scater78 platform's help channel.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect on scater78

Account Registration and Identification

When you register on scater78, we collect your email address, chosen username, password, and date of birth. During account verification, we request government-issued identification (passport, national ID card, or driving licence) and proof of address (utility bill, bank statement, or rental agreement). We store scanned or photographed copies of these documents in encrypted form for as long as your scater78 account remains active, and for a retention period after closure as required by applicable law.

Payment Information

To fund your scater78 account, you provide payment details. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we do not store your full bank account number or card details on our servers. Instead, we use tokenised payment processors—third-party companies that securely handle the transaction and return only a confirmation to us. Your scater78 account records the deposit amount, date, and payment method used, but not the underlying credentials.

Withdrawal requests are reviewed for verification. We may ask for additional proof of ownership (such as a recent bank statement matching the withdrawal destination) to prevent fraud and comply with anti-money-laundering (AML) rules. This information is retained separately from your main account profile and accessed only during withdrawal processing.

Gaming and Betting Activity

We log all scater78 activity: every slot spin, live-casino hand, sports bet, and balance change. This transaction log is visible to you in your account history and helps us detect irregular patterns. We do not use this data to build marketing profiles or sell to third parties; we use it only for account reconciliation, fraud prevention, and compliance with gaming regulations.

Technical and Device Data

We collect your IP address, browser type, operating system, and device identifiers when you access scater78. This helps us detect suspicious login attempts, prevent account takeover, and understand which devices use your account. If we notice login attempts from a new location or device, we may ask for additional verification—a common safeguard on platforms handling financial transactions.

Communication and Support Records

If you contact scater78 support, we retain your messages and our replies. This record helps us resolve issues faster and improves our support quality. Support messages may be reviewed by our team and are kept for a standard period (typically one to two years) for audit and training purposes.

How We Use and Protect Your Data

Data Usage on scater78

We use your data for the following purposes only:

• Account creation and verification to prevent fraud and comply with regulatory requirements.
• Processing deposits and withdrawals, and managing your balance across Liga 1 betting, live-casino tables, and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
• Detecting suspicious activity and preventing account compromise.
• Responding to support inquiries and resolving disputes.
• Complying with legal obligations and court orders in the jurisdictions where scater78 operates.

We do not sell your data to marketers, data brokers, or advertising networks. We do not use your gaming history to build external consumer profiles. We do not share your payment details with third parties except payment processors, and only to the extent necessary to complete transactions.

Data Security and Storage

We encrypt all data in transit using TLS 1.2 or higher. Your scater78 account password is hashed (not stored in plain text), and access to databases is restricted to authorised personnel only. We do not store your payment credentials on our servers; instead, we use PCI-DSS compliant processors. Our identity-document images are encrypted at rest and are not transmitted except during verification workflows.

Our servers may be located outside your jurisdiction. Data transfers to non-Indonesian servers are protected by encryption and contractual safeguards requiring overseas processors to apply security standards equivalent to our own.

Data Retention

We retain your scater78 account data for as long as your account is active. After you close your account, we keep transaction records and identification documents for a period required by anti-money-laundering and gambling regulations in our operating jurisdictions—typically three to seven years. We delete personal data (such as email and password hash) after the regulatory retention period expires, unless we are legally required to keep it longer.

Third-Party Processors

We use third-party processors for payment handling, identity verification, and cloud hosting. Each processor signs a data-processing agreement committing them to the same confidentiality and security standards we observe. We do not allow processors to use your data for their own purposes. If a processor is compromised, we notify affected users without unreasonable delay.

Your Rights on scater78

Subject to applicable law, you may request to access, correct, or delete your personal data held by scater78. You may also request a portable copy of your data in a standard format. Submit these requests via the scater78 support channel. We will respond within a reasonable timeframe (typically 30 days). Note that we may refuse requests that would compromise security or violate legal obligations—for example, we cannot delete transaction records required for AML compliance.

Cookies and Tracking

scater78 uses cookies to remember your login session and preferences. These are essential for platform function. We may also use analytics cookies to understand how users navigate the site and which games (Aviator, Sweet Bonanza, Gates of Olympus) are accessed most frequently. You can disable non-essential cookies in your browser settings; doing so may reduce platform functionality but will not prevent gaming.

Policy Changes

We may update this privacy policy to reflect legal changes or operational improvements. We will notify you of material changes via email and by updating the policy date on the scater78 website. Your continued use of scater78 after a change constitutes acceptance of the new terms.

Contact and Dispute Resolution

For privacy questions or concerns about your data on scater78, reach out to our support team using the help channel within the platform. If you believe we have mishandled your data, you may lodge a complaint with the data-protection authority in your jurisdiction. We undertake to work with you and regulatory bodies to resolve any disputes regarding your privacy rights on scater78.